FXCM Asia is part of a multinational company, with offices on 4 continents, and a great diversity of employees and clients. At FXCM Asia, our staff are our most treasured asset, and that is why we care about their success as much as they do. If you are seeking a dynamic and challenging career, invest your future in us, and we will invest in you.

Sales
Client Support Representative
Sales Associate

Operation
Operations Associate

Multilingual Representative
Multilingual Sales Associate – Foreign Exchange

Title Client Support Representative
Key Responsibilities:

  • Handle active forex clients' enquiries through phone, email and live chat in a professional manner
  • Support Sales Team in offering our multiple forex trading solutions, platforms and services to self trading clients
  • Provide exceptional support to existing client base including market commentary, trading education and audit
  • Liaise with local and international sales and support teams
  • Fixed monthly basic salary + discretionary quarterly performance-based bonus
Ideal Candidate Should Be:

  • Friendly, helpful, courteous and pleasant personality with excellent customer service skills
  • Degree or above with major in Economics / Finance / Business Administration preferred
  • At least 1 year related professional client support experience. Experience gained from financial industry is an advantage.
  • Fluent in spoken and written English and Mandarin is a must
  • Proficiency on PC and word-processing (both English and Chinese), at least 30 wpm in Chinese
  • Fresh graduate will be considered, formal on the job training will be provided
  • Must be able to work rotating shifts. (Day shift 8AM – 5PM / Night shift 3PM – 12AM)

We offer a 5-day work week; comprehensive training; excellent career development & prospects and a competitive package, including annual leave & medical benefits (clinical, hospital & dental).

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary & availability to: Human Resources Manager, hr@fxcmasia.com to apply.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.
Title Sales Associate
Key Responsibilities:

  • Develop and maintain a client base of active forex self-traders, corporate and institutional clients through phone, email and live chat
  • Offer multiple forex trading solutions, platforms and services to self trading clients
  • Provide exceptional support to existing client base including market commentary and trading education
  • Liaise with local and international sales and support teams
  • Fixed monthly basic salary + discretionary quarterly performance-based bonus
Ideal Candidate Should Be:

  • Aggressive and result oriented with excellent selling skills
  • Degree in Economics / Finance / Business Administration preferred
  • At least 1 year related experience. Experience gained from financial industry is an advantage
  • Fluent in spoken and written English and Mandarin is a must
  • Proficiency on PC and word-processing (both English and Chinese), at least 30 wpm in Chinese
  • Fresh graduate will be considered, formal on job training will be provided
  • Must be able work on rotating shifts. (Day shift 8AM – 5PM / Night shift 3PM – 12AM)

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary & availability to: Human Resources Manager, hr@fxcmasia.com to apply.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.
Title Operations Associate
Key Responsibilities (not limited to):

  • Review, process and follow up clients' trading account applications compliant with regulatory requirments
  • Back office operations and transactions (withdrawals, transfers, etc)
  • Posting deposits (credit card, wires, online checks, bank checks)
  • Responding to customer enquiries via phone, live person chat and email
  • Performing data entry and general clerical duties
Ideal Candidate Should Be:

  • Diploma graduate in any discipline
  • At least 1 year working experience - Experience gained from Finance / Banking industry is an advantage
  • Strong PC and word-processing in both English and Chinese - At least 30 wpm in Chinese is a must
  • Excellent interpersonal and customer service skills in English, Cantonese and Mandarin
  • Fluency in Japanese verbal and written will be given first priority. Level N2 or above in Japanese Language Proficiency Test (JLPT) is an advantage
  • Outgoing, articulate, ambitious, positive and good team player
  • Able to multi-task and meet deadlines in a fast-paced business environment
  • Self starter and able to work with minimal supervision
  • Able to maintain confidentiality
  • Responsible and attentive to detail, strong customer focus
  • Shift duty requested (Day shift 8:00 AM - 5:00 PM or night shift 3:00 PM - 12:00 AM)
  • Fresh graduate will be considered

We offer a 5-day work week, comprehensive training, excellent career development & prospects and a competitive package, including annual leave and medical benefits (clinical, hospital & dental).

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary & availability to: Human Resources Manager, hr@fxcmasia.com to apply.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.
Title Operation Associate – Japanese Speaker
Key Responsibilities:

  • Review, audit and follow up world-wide native Japanese clients' trading account applications in strict compliance with regulatory requirements
  • Handle general customer enquiries through telephone, live chat and email for trading account opening procedures and requirements
  • Fund transfers
  • 6;Trading Account set up
  • Performing data entry and general clerical duties a must
Ideal Candidate Should Be:
  • Associate Degree holder or above
  • At least 1 year related experience in customer service industry. Experience gained from Finance / Banking industry is an advantage
  • Strong PC and word-processing in both English and Chinese. At least 30 wpm in Japanese is a must
  • Excellent interpersonal and customer service skills
  • Excellence in both spoken and written Japanese is a must. Good English and Mandarin is a plus
  • Outgoing, articulate, ambitious, positive and good team player
  • Responsible and attentive to details, strong customer focus
  • Shift duty requested (Day shift 12:00 PM – 9:00 PM or night shift 1:00 PM – 10:00 PM)
  • Fresh graduate will be considered, formal on the job training will be provided

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary & availability to: Human Resources Manager, hr@fxcmasia.com to apply.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.
Title Multilingual Sales Associate (Foreign Exchange)

To facilitate our business growth and expansion in the Asian market, we are looking for young, energetic individuals who can speak the following languages to join us. Indonesian / Tagalong / Malay / Thai / Vietnamese


Key Responsibilities:

  • Establish and maintain a client base of individual FX traders mainly covering Asia regions such as Indonesia, Malaysia, Thailand and Vietnam
  • Offer multiple forex trading solutions, platforms and services to self trading customers
  • Provide exceptional support to existing client base including market commentary and trading education
  • Liaise with local and international sales and support teams
  • Basic salary + discretionary quarterly performance-based bonus
Ideal Candidate Should Be:

  • Aggressive and result oriented with excellent selling skill
  • Degree in Economics / Finance / Business Admin preferred
  • At least 1 year related experience. Experience gained from financial industry is an advantage
  • Fluent in spoken and written English and any of Indonesian / Tagalong / Malay / Thai / Vietnamese is a must. Ability to speak Chinese is an advantage.
  • Shift duty requested (Day shift 8:00 AM - 5:00 PM or night shift 3:00 PM - 12:00 AM)
  • Fresh graduate / no experience gained from Finance industry is also considered, formal on job training will be provided

If you are ready for a new challenge in your career, please send your full detailed resume with current & expected salary & availability to: Human Resources Manager, hr@fxcmasia.com to apply.

Information provided will be treated in strict confidence and only be used for recruitment-related purposes.